B2B Remarketing Portal Terms & Conditions

1. Introduction & Scope

These Terms and Conditions ("T&Cs") strictly govern the access and use of the B2B Remarketing Portal (the "Portal") operated by Autohellas Tourist and Trading Societe Anonyme. By registering for and using the Portal, the Buyer confirms that they are acting in a professional business-to-business (B2B) capacity and fully accept these T&Cs. Consumer protection rights do not apply to any transactions conducted on this Portal.

2. Eligibility & Account Registration

Access to the Portal is restricted to registered automotive professionals. Autohellas reserves the right to request proof of business registration, VAT numbers, and identification documents before activating an account or processing a transaction. Autohellas reserves the right to suspend or terminate accounts at its sole discretion.

3. Auction Process & Bidding

• All bids placed on the Portal are binding and irrevocable.
• Once an auction closes and a bid is accepted by Autohellas, a legally binding contract of sale is formed.
• Autohellas reserves the right to reject any bid or withdraw any vehicle from the auction prior to formal acceptance.

4. Vehicle Descriptions & Condition

All vehicles are sold "AS IS" and "where is", based on the descriptions, appraisal reports, and photographs provided on the Portal. Minor wear and tear consistent with the age and mileage of the vehicle are to be expected. Autohellas does not guarantee that the vehicles are free from underlying mechanical faults not immediately visible during the standard appraisal process.

5. Warranty Exclusions

To the fullest extent permitted by Greek law, Autohellas expressly excludes all warranties, express or implied, including but not limited to the implied warranty against hidden defects. The Buyer acknowledges purchasing the vehicles at their own risk as a professional automotive dealer. This exclusion does not extend to defects that Autohellas actually knew of and concealed in bad faith, nor to any liability that cannot lawfully be excluded under Greek law. The Buyer purchases as a professional dealer operating in the same field of specialty as the Seller.

6. Invoicing & Payment

1. Upon successful allocation of a vehicle, Autohellas will issue an invoice to the Buyer.
2. Payment Window: The Buyer must remit full payment in cleared funds to Autohellas's designated bank account within three (3) calendar days following the close of the auction.
3. Failure to pay within the stipulated window constitutes a material breach of contract, triggering default provisions (see Section 10).
4. Late Payment Interest: Without prejudice to the default provisions in Section 10, any amount not paid when due shall automatically and without prior notice of default bear late-payment interest at the rate set under Greek law transposing Directive 2011/7/EU on combating late payment in commercial transactions, together with the fixed recovery sum of EUR 40 and reasonable costs of recovery. Time for payment is of the essence. No set-off or deduction may be applied against sums owed to Autohellas.

7. VAT, Taxes & Intra-Community Supplies

Bids and displayed prices are stated inclusive of domestic VAT at the applicable rate, except for vehicles offered under the second-hand margin scheme, where the price includes margin-scheme VAT that is not separately stated or recoverable. The VAT regime applicable to each vehicle (standard VAT or margin scheme) is indicated in the listing and on the invoice. Whether VAT is ultimately borne by the Buyer depends on the nature of the transaction:

• National (Greek) supplies: Greek VAT is due and is the amount included in the price invoiced; it is definitively borne by the Buyer.
• Intra-Community supplies: where a VAT-qualifying vehicle is dispatched to a Buyer established in another EU Member State, the supply may be exempt (zero-rated), so that the VAT element of the price is not borne by the Buyer, provided the Buyer supplies a valid EU VAT identification number in the Member State of arrival and Autohellas holds satisfactory proof of dispatch and transport out of Greece.

To secure the correct VAT treatment, Autohellas may require the Buyer to pay the full VAT-inclusive price and may retain the VAT element as a deposit. The VAT element will be refunded (or not invoiced) only once the Buyer has provided a valid EU VAT number and complete proof of dispatch and export documentation within 15 days of collection. If the conditions for exemption are not met, or the required documentation is not provided within that period, the Greek VAT remains due, is definitively borne by the Buyer, and Autohellas is entitled to retain and/or invoice it. The Buyer indemnifies Autohellas against any VAT, interest, and penalties arising from incorrect information it supplies or from its failure to meet these conditions.

8. Collection, Storage & Export Documentation

The Buyer is solely responsible for the transport and collection of the purchased vehicle.

• Collection Window: The Buyer has a maximum of 30 days to collect the vehicle following payment confirmation.
• Storage Fees: If the vehicle is not collected within the 30-day window, a daily storage fee of EUR 5.00 per day will be automatically applied and must be paid prior to release.
• Export Documentation (CMR): For exported vehicles, the Buyer or their designated transporter must provide the properly stamped CMR and corresponding export documentation to Autohellas within 15 days of the vehicle's collection.

9. Acceptance & Defect Notification

Upon collection, the risk of loss or damage transfers immediately to the Buyer. The Buyer or their authorized transport agent must inspect the vehicle at the time of pick-up.

• Notification Period: The Buyer has 48 hours after collection to notify Autohellas of any significant visible defects that fundamentally differ from the provided appraisal report.
• Claims submitted after this 48-hour window will not be entertained.

10. Default & Liquidated Damages

If the Buyer defaults on their obligations, including but not limited to failing to pay within the 3-day window or failing to collect the vehicle:

1. Autohellas reserves the right to unilaterally cancel the sale.
2. Liquidated Damages: Autohellas shall be entitled to charge the Buyer a fixed contractual penalty equal to 10% of the vehicle's purchase price to cover administrative, remarketing, and operational damages.
3. Recovery of Shortfall: The 10% penalty is a minimum agreed indemnity. In addition, Autohellas may resell the vehicle to a third party and recover from the defaulting Buyer the shortfall between the original purchase price and the net resale proceeds, together with all associated costs (including transport, re-listing, storage, and financing costs). Nothing in this Section prevents Autohellas from claiming higher damages where its actual loss exceeds the penalty.

11. Retention of Title

Legal ownership and title of the vehicle shall remain with Autohellas and shall not pass to the Buyer until Autohellas has received the purchase price and any applicable fees (including late fees, VAT adjustments, or storage fees) in full, cleared funds.

12. Data Privacy

Autohellas processes all personal and company data in strict compliance with the General Data Protection Regulation (GDPR). For full details regarding data collection, processing, and Buyer rights, please consult our official Privacy Policy.

13. Limitation of Liability

Nothing in these T&Cs shall limit or exclude Autohellas's liability for fraud or fraudulent misrepresentation, for intentional or gross fault, for death or personal injury caused by its negligence, or for any other liability that cannot lawfully be limited or excluded under Greek law. Subject to the foregoing: In no event shall Autohellas be liable for any indirect, incidental, special, or consequential damages, including loss of profits or business interruption. For general platform-level disputes or systemic errors not directly tied to the purchase price of a specific vehicle, Autohellas's total aggregate liability shall be strictly capped at EUR 5,000.

14. Force Majeure

Neither party shall be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that party (Force Majeure). The parties will cooperate in good faith to find a resolution. However, if the Force Majeure event persists for more than 30 days, either party reserves the right to terminate the affected sale without penalty.

15. Governing Law & Jurisdiction

• These T&Cs and all transactions on the Portal are governed by the laws of Greece.
• Any disputes arising out of or in connection with these T&Cs shall be subject to the exclusive jurisdiction of the courts of Athens, Greece.
• Governing Language: In the event of a dispute or discrepancy arising from translations of these T&Cs, the Greek language version shall legally prevail.

16. Amendments & Notices

Autohellas reserves the right to modify these T&Cs at any time. Material changes to the T&Cs will be communicated to registered Buyers with a minimum 15-day notice period prior to taking effect. Continued use of the Portal after the notice period constitutes full acceptance of the revised T&Cs.

17. Reserve Price & Listing Errors

Listings are an invitation to treat and do not constitute a binding offer to sell. Autohellas may set a confidential reserve price for any vehicle and is not obliged to sell where bidding does not meet it. Autohellas may correct or withdraw a listing affected by a manifest error (including any obvious error in price, specification, or VAT treatment) at any time before a contract of sale is formed, and shall not be bound by a sale resulting from such a manifest error.

18. Intellectual Property & Acceptable Use

All content on the Portal, including text, images, listings, appraisal data, logos, trademarks, databases, and software, is owned by Autohellas or its licensors and is protected by intellectual property and database rights. The Buyer may use it solely to evaluate and purchase vehicles. The Buyer may not reproduce, extract, re-utilise, scrape, data-mine, or create derivative works from the Portal or its content, nor use it to build or supply a competing service, without Autohellas's prior written consent. The Buyer must not use automated means to access the Portal or place bids without consent, nor interfere with its security or operation.

19. Severability & Waiver

If any provision of these T&Cs is held invalid, illegal, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, or, failing that, severed; the remaining provisions shall continue in full force and effect. No failure or delay by Autohellas in exercising any right is a waiver of it, and no single or partial exercise prevents any further exercise.

20. Entire Agreement, Order of Precedence & Electronic Dealings

These T&Cs and the relevant invoice or sale confirmation constitute the entire agreement between the parties in respect of a sale. In the event of conflict, the following order of precedence applies (highest first): (a) the invoice or specific sale confirmation for the vehicle; (b) these T&Cs; (c) the listing and appraisal report. The Buyer agrees that bids, acceptances, and notices made electronically through the Portal are valid, binding, and admissible in evidence, and that Autohellas's transaction records are conclusive evidence absent manifest error. The Buyer may not assign its rights or obligations without Autohellas's prior written consent; Autohellas may assign to a group company or successor.

Contact

Autohellas Tourist and Trading Societe Anonyme, 31 Viltanioti Str., 145 64, Kifissia, Athens, Greece. Tel: +30 210 6264000. Email: info@autohellas.gr.